What to Aim for When Negotiating With Telecom Vendors in New Hampshire

The first step in securing telecom plans would involve asking for proposals from the various telecom vendors servicing the area. In New Hampshire, there is a wide range of options, owing to the state’s thriving telecoms industry.

For companies, this means having to screen numerous offers, the terms of which would not necessarily be perfect the first time around. Because of this, businesses would have to engage in telecom contract negotiations, which can only be successful when it is based on a concrete set of goals.

Below is a list of what to aim for, when negotiating with these telecom partners.

Responsive service level agreements (SLAs). Service level agreements articulate the commitment between the telecom service provider and the client, in terms of such parameters as availability, location and duration of service, and time required to complete repairs. Among the best of breed providers, SLAs would be crafted so thoroughly as to reflect even more specific commitments to boost the delivery of their company’s promises. Said provisions would, for example, indicate what happens when the client is not satisfied with the proposed resolution to a telecom issue, or if an untoward incident happened for the second time. The company may promise service extensions, discounted packages, or credit, and more importantly, articulate how these may be availed.

Better pricing. Businesses, especially small and medium-sized ones, should have in mind a range of how much it is willing spend on telecom services. Otherwise, it will be drawn to spend on whatever add-ons sound appealing, but which it does not actually need. The goal of telecom negotiations should be gaining more useful features, more coverage for the services, for less. Terms can be adjusted to prolong the contract’s effectivity period, or using a technology that is not necessarily the latest but is more relevant to the company’s requirements.

Reliable customer service. At the heart of any telecom contract should be the expression of the service provider’s genuine desire to assist its clients in achieving its telecommunication goals, especially through providing reliable customer support. Always, this should mean well-trained and knowledgeable warm bodies who will be devoted to responding to queries and troubleshooting demands as they arise - and not simply based on pre-set schedules.

Access to the best technology and services. It should be the goal of any telecom partnership to provide businesses with access to the best technologies and services: from mobile devices, to data storage systems, internet access, and voice services. The client’s representative should negotiate for a contract that indicates the telecom partner’s commitment to offering timely updates on tech developments in the industry, and upgrades should it be deemed necessary.

If you are looking for the best of today’s pool of telecom vendors in New Hampshire, talk to the Noble Eightfold team. Noble Eightfold offers best-in-class telecom proposal evaluation, wireline and wireless contract negotiation, vendor screening and selection, and telecom expense management services.

Mobile Device Management

Today is the age of mobile. Owing to itsaccessibility, affordability, and flexibility, it now pervades daily life across the globe, and has become acritical business tool for a growing number of companies.To fully realize its potential, however,these companies will benefit from tapping mobile device management services.

Mobile device management puts businesses in complete control of this technology as a communication platform.With its adoption comes the promise of being able to procure the right devices for the organization’s communication needs, optimize the use of mobile for daily operations, manage all costs related to its deployment, and implement policies regarding security, governance, and compliance.

Firms offering this service regularly monitor trends in the telecommunications industry, while keenly probing the communication and information exchange requirements as well as the business goals of their clients. Because of this, they are able to help respond to the following pertinent questions regarding mobile usage: What mobile solutions should the company invest on? What are the regulatory standards that govern corporate use of mobile?What kinds of transactions can be authorized on company issue mobile devices? How can sensitive corporate data be protected while being accessible to the entire organization?What is the best way to distribute applications, data, and software upgrades on multiple units? How can expenses related to all mobile use be accounted for, settled, and audited promptly?

In so doing, mobile device management services can help businesses simplify processes and workflows regarding corporate mobile use, drastically reduce operational costs, promote data security, and ensure growth within their organizations through efficient communication.

Talk to us today here at Noble Eightfold to learn more about mobile device management services and telecom contract negotiation for your small or medium-sized business. We pride in our thorough understanding of the conditions faced by emerging entrepreneurs, as well as our constantly updated knowledge of what is new in the mobile industry.